The Mill Museum welcomes people with disabilities to our programs and exhibits. Efforts are underway to enhance accessibility regarding our structural environment, as well as in terms of communication access and policy. We invite members of the public to join us in creating a museum experience that is increasingly open to all.

Accessible parking: Located in the lot at 411 Main Street. (Note: The spaces do not currently have striping and are located nearest to the sidewalk on a cross-slope.)

Accessible entrances: Main museum building, first floor (the accessible entrance is around the corner to the right of the primary entrance). Main museum building, second floor (the accessible entrance is in the back of the building at 157 Union Street). Dugan building, first floor (the accessible entrance is at the parking lot at 411 Main Street). Dugan building, second floor (the accessible entrance is at 157-B Union Street). (Note: Because these entrances are normally locked, please contact the Museum at 860-456-2178 to arrange for staff assistance. The Museum plans to install notification devices at these entrances as soon as possible.)

Accessible restroom: The accessible restroom is located on the second floor of the Dugan building. (A second, smaller restroom is located on the first floor of the main building.)

Communication access: For basic Museum written material in alternative format, please contact Kira Holmes at or 860-456-2178. In regard to specific events, please submit all disability-related communication requests (including for sign language interpretation) to Kira at least five business days in advance of the program. Within the limits of its budget, the Museum will make every effort to fulfill requests whenever feasible.

Tactile exhibits: In an effort to make our exhibits accessible to everyone, the Mill Museum is sometimes able to provide some objects available for touch primarily for people with visual disabilities. Please contact the Museum in advance to find out if any current exhibits offer a tactile experience.

Voice-described tours: Please contact the museum by phone or email if you, for disability-related reasons, would like to arrange a personal voice-described tour of the Museum. Please allow us at least five business days to arrange for a tour guide. In addition, the Museum’s Factory Floor Exhibit Room includes audible exhibits in both English and Spanish accessible via QR codes. To find out more about the audible exhibits, click here. (The Museum’s audible exhibits are made possible through grants from Connecticut Humanities, the Willimantic Lions Club, the Rose and Leo Pageau Trust, and CRIS Access.)

For more accessibility information, please contact Kira Holmes, Executive Director, at or 860-456-2178.